Terms & Conditions

Welcome to ComplaintKart. This website and all its associated pages and services (the "Site") are operated by ComplaintKart. By accessing or using complaintkart.com, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as all applicable laws and regulations.

Throughout this document, "you" and "your" refer to any visitor or registered user of the Site; "we," "us," and "our" refer to ComplaintKart; and "Services" refers to all features, tools, and offerings available on our platform.

If you do not agree to these Terms, please stop using this Site immediately. We reserve the right to update these Terms at any time. It is your responsibility to review them periodically. Continued use of the Site following any changes constitutes your acceptance of the revised Terms.

Your use of ComplaintKart is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully — it explains what personal information we collect, how we use it, and your rights in relation to that data.

All trademarks, service marks, trade names, product names, company names, and logos appearing on the Site are the property of their respective owners. Appearance on ComplaintKart does not imply any endorsement or affiliation.

If you register for an account on ComplaintKart, you are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must not share your password or transfer your account to any other person or entity.

• You are responsible for ensuring that access to your account is secure and that your device is protected.
• ComplaintKart is not liable for any unauthorised access to your account resulting from theft or misappropriation of your credentials.
• We reserve the right to suspend or terminate accounts, remove content, or refuse service at our sole discretion, particularly in cases of suspected misuse or violation of these Terms.
• Electronic communications — including visiting or posting on our Site — satisfy any legal requirement that such communications be made in writing.

ComplaintKart may allow users to post reviews, comments, complaints, feedback, and other content ("User Content"). We are a passive platform for the storage and distribution of such content — we do not author or endorse User Content, and no prior approval is required before posting.

However, you are legally responsible for any content you post. By submitting content to our platform, you confirm that:

• You own or have the necessary rights to all content you submit, and that it does not infringe on any third party's intellectual property, privacy, or other rights.
• Your content is accurate and does not contain false, misleading, defamatory, or unlawful statements about any person, company, or organisation.
• By posting, you grant ComplaintKart a non-exclusive, royalty-free licence to use, reproduce, display, and distribute your content in connection with the operation of our platform.

ComplaintKart reserves the right — at its sole discretion — to edit, remove, or re-categorise any User Content that violates these Terms, contains offensive language, or is otherwise inappropriate. No compensation will be paid for content you submit.

All content on the Site — including text, graphics, logos, images, software, and their compilation — is the property of ComplaintKart or its content suppliers and is protected under applicable copyright, trademark, and intellectual property laws.

You are granted a non-exclusive, non-transferable, revocable licence to access and use the Site strictly in accordance with these Terms. This licence does not permit you to:

• Reproduce, copy, sell, or commercially exploit any part of the Site's content without our express written permission.
• Modify, reverse-engineer, or create derivative works based on our content or software.
• Remove or alter any copyright notices, proprietary legends, or attribution marks on any content.
• Use the Site in any way that could damage, disable, overburden, or impair its operation or interfere with other users' enjoyment.

The Site may offer bulletin boards, forums, chat areas, communities, and similar communication tools (collectively, "Communication Services"). You agree to use these services only for lawful, appropriate, and relevant purposes.

When using any Communication Service, you agree that you will not:

• Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others.
• Post content that is profane, defamatory, obscene, indecent, unlawful, or infringes on any intellectual property rights.
• Upload files containing viruses, malware, or any other software that could damage the operation of another user's computer or our systems.
• Advertise, solicit, or conduct commercial activities within Communication Services unless explicitly permitted.
• Harvest or collect personal information about other users, including email addresses, without their consent.
• Violate any applicable laws, regulations, or codes of conduct.

ComplaintKart reserves the right — but does not have the obligation — to monitor Communication Services and to remove any content or terminate access at any time and without notice, at its sole discretion.

ComplaintKart may contain links to external websites ("Linked Sites") as a convenience to you. These sites are not under our control, and we are not responsible for their content, accuracy, availability, or any links they may contain. The inclusion of any link does not imply our endorsement of that site or its operators.

Certain services available through complaintkart.com are delivered by third-party organisations. By using such services, you acknowledge and consent that we may share relevant information with those third parties, solely to fulfil the requested service on your behalf. These partners are bound by confidentiality obligations and may not use your data for any other purpose.

You agree to indemnify, defend, and hold harmless ComplaintKart and its officers, directors, employees, agents, and partners from and against any claims, liabilities, losses, costs, and expenses (including reasonable legal fees) arising from:

• Your use of, or inability to use, the Site or its services.
• Any User Content you post or submit on the platform.
• Your violation of any provision of these Terms and Conditions.
• Your infringement of any rights of a third party, including intellectual property, privacy, or statutory rights.
• Your violation of any applicable laws or regulations.

ComplaintKart reserves the right, at its own cost, to assume exclusive control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully in our defence.

The information, software, products, and services available through the Site are provided on an "as is" basis, without warranties of any kind. ComplaintKart makes no representations about the accuracy, reliability, completeness, or timeliness of the content on the Site. We periodically update the information herein, but errors or omissions may occur.

To the fullest extent permitted by applicable law, ComplaintKart disclaims all warranties — express or implied — including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

ComplaintKart reserves the right, at its sole discretion, to terminate or restrict your access to the Site and its services — or any portion thereof — at any time and without notice, for any reason including suspected violation of these Terms.

Nothing in these Terms creates a joint venture, partnership, employment, or agency relationship between you and ComplaintKart. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. This agreement constitutes the entire understanding between you and ComplaintKart regarding the use of this Site.

ComplaintKart reserves the right to modify these Terms at any time, at its sole discretion. The most current version of these Terms will always be available on this page and will supersede all previous versions.

We encourage you to check this page periodically to stay informed of any updates. Your continued use of the Site after any changes are posted will constitute your acceptance of the revised Terms.

If you have any questions, comments, or concerns about these Terms and Conditions, we welcome you to reach out to us directly. Our team will respond to all enquiries promptly.