Wrong product not getting picked up and no refund issued
Incident Date
31 Aug 2026
Resolution Wanted
Full Refund
Full Complaint Details
I ordered a large American Tourister Check in bag, however, a cabin size Aristrocrat bag was delivered. Upon delivery, I raised a request at Myntra platform to return the product. Initial pick was scheduled for 10th September 2026 but till now no one has come to collect. Everytime, I call they mention, that return is approved and we will try to resolve the issue. All supporting pictures have been mailed and escalated to Grievance officer as well but no response received.
Prior Contact with Brand: Yes - promised resolution but did not act
Escalation Requested
Start Social Media Campaign
Send complaint via Email