Refund not initiated it's been 3 days
Incident Date
28 Sep 2026
Resolution Wanted
Legal Action
Full Complaint Details
Store employee didn't taken my consent to add gold membership in my bill for RS. 400 and charged me for 400 extra for gold membership without my consent and when I contacted lenskart support because I already had coupon before from third party they told me that they will initiate my refund in original source of payment method but instead of the refund they had given me store credit note which I don't want.
Prior Contact with Brand: Yes - promised resolution but did not act
Escalation Requested
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