In Progress Ref: CK-2026-55AD46

🏢 OLA Electric 📁 Automobiles (Car / Bike / EV) 📦 OLA S1 PRO

Arbitrary Ticket Closures: Multiple tickets have been closed by the Company without any substantive resolution or confirmation from me. Service center staff have closed tickets prematurely, marking issues as "resolved" despite the scooter remaining defective and immobile. Lack of Root Cause Analysis: The Company has provided no technical diagnosis or root cause analysis for either the charging or motor defects. Service center technicians appear to lack training and technical expertise to identify the underlying issues. Complete Unresponsiveness: Follow-up communications with the Company regarding service ticket status have gone unanswered for weeks. Service center staff have been unhelpful and dismissive of complaints.

Prior Contact with Brand: Yes - no response received

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