We are following up with Tata since more than 60 days but they are asking same documents and not approving claim
Incident Date
01 Jun 2026
Resolution Wanted
Full Refund
Full Complaint Details
We have received same query since last more than 2 months provide first consultation paper and on July 30, 2026 I received mail from response team that provide the consultation paper of 16.12.2025 and 20.12.2025, the same documents we have submitted on July 31, 2026 but again received the same query on 10th August 2026.
It's really shameful for me that I have become an Agent of Tata AIG and given Tata Health insurance to my client. I thought Tata is a good company in comparison of Care Insurance but sorry to say it's disgusting for me and my client. Because of this, the client did not take four wheeler insurance with Tata.
As per last mail we have provide the consultation paper of the doctor now which documents you have required and this is clearly showing that Tata AIG is finding the way to reject the claim. In each mail health claim team on cc and how they have not received the documents.
Whenever received mail from wecare they never mention the date for which date consultation paper required when we escalate the matter at that time grievance team mention the date, then against we submitted the paper but again today we have received the same query.
Prior Contact with Brand: Yes - response was unsatisfactory
Escalation Requested
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