Regarding receiving wrong product

🏢 Theitalio 📁 E-Commerce (Online Shopping) 📦 Earsight pro earwax removal tool kit

Amount Involved

₹1,791

Incident Date

10 Aug 2026

Resolution Wanted

Full Refund

Full Complaint Details

        I had order the item 'Bebird ear war removal tool kit' for Rs 1791. However, wen i received the product, i was just asked to share otp and was given a box. When i opened the box, the items were completely different from what i had seen online. The chinese product has a value of around Rs.500 when checked online.      

Prior Contact with Brand: Yes - no response received

Escalation Requested

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