Pending Ref: CK-2026-090D4C

🏢 Zomato 📁 Food & Restaurant 📦 Food delivery

We ordered food for someone else living in South Ganesh Nagar. It was a scheduled delivery. We faced a lot of difficulty to pin the exact location . At last it was somewhere near Janta dairy. We had clearly mentioned the house number and other details. In the morning it written ‘order delivered’ but the customer hadn't received it. The delivery boy said that he had called the customer but call was going on voicemail. He had messaged on our phone but didn't call us. He claims to have handed over it to people living in D90 .

Prior Contact with Brand: Yes - response was unsatisfactory

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