Pending Ref: CK-2026-0731D1

🏢 Bakings.in 📁 Food & Restaurant 📦 Cake

I have Ordered a Cake for an Occasion, selected a early morning delivery( 7am -9 am) as it shown available. As the function was scheduled at 10:00 am I have waited till 9:30 am. After searching I got only the mail I'd, So I sent a mail and checked about the update, they replied with a apologize mail, mentioned that they are unable to deliver at the selected scheduled slot and the cake will be delivered in 24 hrs. But there is no use of the cake after the function I sent a reply to cancel the order immediately. Then got a reply immediately as per my request the cancelled my order and refund will be processed within 5-7 working days. After that I have sent several mails and they sending back apology mail instead of refund. Really frustrating and waste of time following them in my busy schedule. Iam raising this complaint, as a awareness so no one should be getting affected in future.

Prior Contact with Brand: Yes - promised resolution but did not act

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