Browse Complaints › Redbus India Private Limited › Refund not received around 25 days completed.
In Progress Ref: CK-2026-B12341
Filed 17 Sep 2026

Refund not received around 25 days completed.

🏢 Redbus India Private Limited 📁 Travel (Airlines / Hotels / Trains) 📦 Ticket Booking refund
Amount Involved
₹4,700
Incident Date
27 Aug 2026
Resolution Wanted
Full Refund
Full Complaint Details
Hi, I booked a 5 bus ticket from Redbus app on-line, operator Prasanna travels. Boarded/pick-up place Tadepalligudem, Andhra Pradesh, date 27th August 2026 TO drop Bangalore, Karnataka, date 28th August 2026. Ticket #TV9R73543721 PNR 392597TH The Bus was break down, no bus arranged, As they mentioned full refund will return -1-2 days. As of now nothing is provided. My own transport arranged for my 5tickets. For 5 tickets I paid Rs.4700 INR. since 3 weeks completed still they are not refund my amount. When I try to connect Redbus team, they not responded. Please help me for return my refund and do strict action on this (don't ignore) My contact details phn:89******79 mail : ra***@***.com Here are the cases associated with your booking TV9R73543721: Case ID: ****9300 | Issue: Others | Status: Closed Case ID: ****6532 | Issue: Refund | Status: Open Case ID: ****9778 | Issue: Call Drop | Status: Closed Case ID: ****4347 | Issue: Exceptional Refund | Status: Open Case ID: ****4278 | Issue: My bus broke down or delayed | Status: Closed Case ID: ****7567 | Issue: My bus broke down or delayed | Status: Re-Open Case ID: ****7671 | Issue: Exceptional Refund | Status: Rejected For Exceptional Refund Case ID: ****7672 | Issue: Exceptional Refund | Status: Rejected For Exceptional Refund
Prior Contact with Brand: Yes - no response received
Escalation Requested
Start Social Media Campaign Send complaint via Email Prepare case for approaching Consumer Forum Send notice via Registered Post Talk to a Lawyer

Had a similar experience? File your own complaint — it's free.

🚀 File a Complaint