Refund not received around 25 days completed.
Incident Date
27 Aug 2026
Resolution Wanted
Full Refund
Full Complaint Details
Hi,
I booked a 5 bus ticket from Redbus app on-line, operator Prasanna travels. Boarded/pick-up place Tadepalligudem, Andhra Pradesh, date 27th August 2026 TO drop Bangalore, Karnataka, date 28th August 2026.
Ticket #TV9R73543721
PNR 392597TH
The Bus was break down, no bus arranged, As they mentioned full refund will return -1-2 days. As of now nothing is provided. My own transport arranged for my 5tickets.
For 5 tickets I paid Rs.4700 INR. since 3 weeks completed still they are not refund my amount. When I try to connect Redbus team, they not responded.
Please help me for return my refund and do strict action on this (don't ignore)
My contact details
phn:89******79
mail : ra***@***.com
Here are the cases associated with your booking TV9R73543721:
Case ID: ****9300 | Issue: Others | Status: Closed
Case ID: ****6532 | Issue: Refund | Status: Open
Case ID: ****9778 | Issue: Call Drop | Status: Closed
Case ID: ****4347 | Issue: Exceptional Refund | Status: Open
Case ID: ****4278 | Issue: My bus broke down or delayed | Status: Closed
Case ID: ****7567 | Issue: My bus broke down or delayed | Status: Re-Open
Case ID: ****7671 | Issue: Exceptional Refund | Status: Rejected For Exceptional Refund
Case ID: ****7672 | Issue: Exceptional Refund | Status: Rejected For Exceptional Refund
Prior Contact with Brand: Yes - no response received
Escalation Requested
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