Refund Not Received a month Went
Incident Date
18 Aug 2026
Resolution Wanted
Full Refund
Full Complaint Details
Dear Sir/Madam,
I am writing to formally escalate my refund grievance regarding Ticket Number 098-******5592-93.
I received communication from Air India confirming that my refund was successfully initiated on 10 September 2026 to the original source of payment. The refund details provided were
Refund Amount: INR 7,202 × 2 (Total INR 14,404)
Transaction Reference Numbers:
********4477 (Received)
********2420 (Not Received)
However, despite the refund initiation confirmation, the amount has not been credited to my account/card. I have also checked with my bank, and the refund is still not visible.
I request your urgent intervention and kindly ask you to provide:
ARN/RRN (Acquirer Reference Number) for both refund transactions.
Refund processing proof or transaction trace document.
Current status of the refund.
Expected date of credit to my account.
This issue has been pending for an extended period, and I would appreciate an expedited resolution. Kindly treat this matter as urgent and provide a written update at the earliest.
Thank you for your assistance.
Prior Contact with Brand: Yes - no response received
Escalation Requested
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