In Progress Ref: CK-2026-00DD5D

🏢 Livspace / Home Interior Designs E Commerce Pvt. Ltd. 📁 Interior Design / Architects 📦 Home Interior

Brief Note Regarding Complaint Against Livspace Client Name: Subhash Sindhu Livspace Order Number: 5029772 Property Location: Delhi Order Confirmed Telephonically: 15 June 2026 First Payment – 60%: 29 June 2026 Balance Payment – 40%: 11 August 2026 Payment Status: 100% paid I engaged Livspace for interior work at my new house in Delhi. Despite receiving the entire contracted amount, the company has failed to complete and deliver the work within the committed timeline. My primary grievances are: 1. Unreasonable delay in execution and completion of the work. 2. Poor and inconsistent workmanship and finishing. 3. Products and materials supplied are not of the expected or promised quality. 4. False, incorrect and contradictory information was communicated by different team members. 5. Serious communication and coordination failures throughout the project. 6. Multiple representatives were introduced at different stages, but no single responsible person was assigned for direct and accountable communication. 7. I was repeatedly misguided regarding the work status, timelines, materials and completion commitments. 8. Despite repeated calls and written complaints, the company failed to provide a satisfactory and time-bound resolution. 9. The delay and defective work have caused considerable inconvenience, stress, loss of time and additional expenses. Livspace has now acknowledged receipt of my grievance and apologised for the inconvenience. However, it has only stated that the concerned team will contact me and has not yet provided a definite rectification plan, completion date or compensation proposal. I request legal advice and appropriate proceedings seeking: * Immediate inspection and rectification of all defective work; * Replacement of substandard or non-conforming materials; * Completion of the project within a legally binding timeline; * Refund/recovery of the appropriate amount if proper rectification is not possible; * Compensation for delay, harassment, inconvenience and additional expenses; and * Legal costs and any other relief considered appropriate. I can provide the contract/quotation, payment receipts, approved designs and specifications, photographs and videos of defective work, emails, WhatsApp conversations, call records and Livspace’s grievance acknowledgement as supporting evidence. Name: Subhash Sindhu Date: 21st August 2026 Signature: S.Sindhu Mobile Number : 9873012133

Prior Contact with Brand: Yes - response was unsatisfactory

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