Order not received for pre-paid order
Incident Date
12 Aug 2026
Resolution Wanted
Full Refund
Full Complaint Details
I placed a prepaid order online, after seeing they had quite the following on Instagram, it's been one month, their general shipping time is 3-5 days, it's been one month. When contacting the brand, they are absconding
Prior Contact with Brand: Yes - no response received
Escalation Requested
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