In Review Ref: CK-2026-43BC4D

🏢 Honda cars India pvt ltd 📁 Automobiles (Car / Bike / EV) 📦 Car Service

I did my last service at Indel Honda on 13th July. After the wheel balancing snd alignment there were few issues related to alignment and after 4 or 5 times only they managed to rectify. But during this process they had caused damages snd scratches on my alloy wheels. Also after the service there is some suspension or break issue. The body roll has increased. Also I had reported the low pickup and milage drop. Along with that few noise issue still not fixed. When I reported all these they told will pickup or I can bring at my convenience to fix this. I had already booked for pick up for 21st for on 18th Aug itself. But they are telling random reasons and delaying the pickup and fix for these issues. Today I called Mr. George, GM Indel Honda to know about the status of my issue. But I had a very bad experience. In between the conversation he insulted me stating that reporting issues is my basic character. It’s my nature to report issues and trouble them. Then I told them its because his team is not doing the work properly. Then he was saying that I have to be there and be with the technician to fix these issues.

Prior Contact with Brand: Yes - response was unsatisfactory

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