Damaged goods refund not responded
Incident Date
20 Aug 2026
Resolution Wanted
Compensation / Damages
Full Complaint Details
During house shifting on 20 Aug, my fridge was damaged by the Porter app vendor and I raised complaint and filled damaged goods form but no resolution has bee given and ticket was closed stating that calls were not answered by me. On 25th Aug so answered calls but team hanged up. Customer support team is asking Same questions every time without checking status in the app which is creating mental agony and stress.
Prior Contact with Brand: Yes - promised resolution but did not act
Escalation Requested
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