In Review Ref: CK-2026-EBD757

🏢 Averixis Solutions Private Limited 📁 Education (College / Online Course) 📦 Artificial Intelligence and Machine Learning (AI & ML) Course

Subject: Complaint Against Averixis Solutions Private Limited Regarding Misrepresentation of AI/ML Course and Request for Refund Respected Sir/Madam, I am writing to lodge a formal complaint against Averixis Solutions Private Limited regarding the misrepresentation and non-delivery of the course that I purchased from them. On 06 August 2026, I purchased an Artificial Intelligence and Machine Learning (AI/ML) course from Averixis Solutions Private Limited and made the payment through my credit card. The payment details are as follows: Payment ID: pay_TMTvB9KNAJCgPM Date of Payment: 06 August 2026 Course Purchased: Artificial Intelligence and Machine Learning (AI/ML) However, instead of providing the AI/ML course that I had purchased, the company provided me with a Cyber Security course, which was not the course I had ordered. Furthermore, the course/content provided was also incomplete and did not contain the promised learning material/content. When I contacted the company and raised my complaint regarding the incorrect course and requested a resolution/refund, instead of resolving the matter, they blocked my phone number, preventing me from communicating with them further. I believe that I have been misled regarding the course being sold, and despite making the payment for a specific AI/ML course, I have not received the service/course that I paid for. I am also concerned about the company's reputation and various complaints/reviews available online regarding its services. I request the concerned authority to kindly examine the matter and take appropriate action as per applicable law. I respectfully request you to: 1. Take cognizance of my complaint against Averixis Solutions Private Limited. 2. Examine the transaction and the course/service promised to me. 3. Direct the company, if appropriate, to process a full refund of the amount paid by me, since the purchased AI/ML course was not provided. 4. Take appropriate action if any violation, misrepresentation, or unfair trade practice is established. 5. Assist me in obtaining a resolution to this matter at the earliest. I am willing to provide the payment proof, transaction details, screenshots of the course purchased, correspondence with the company, screenshots showing the incorrect Cyber Security course provided, and other supporting documents required for investigation. I request your kind intervention in this matter and hope that appropriate action will be taken to protect consumers from such practices. Thank you for your assistance. Yours faithfully, Kunal Singh Email: [kunaliistd@gmail.com] Payment ID: pay_TMTvB9KNAJCgPM Date of Transaction: 06 August 2026

Prior Contact with Brand: Yes - no response received

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